Ganesan Selvarajan
Your recent price Hike for Star Bar is ridiculous.. RM 80 is normal rate and at some places it's even cheaper for 5 mug. So what's the point of having a star Bar with apps... No extra benefits other then the points....total rip off. But Ur company's technique is so good start cheap then slow raise the price ..the limit it to 2 voucher and then came up with a time frame to redeem.. as usual Malaysian consumer gets fooled...uninstalling the app.
12 people found this review helpful
Heineken Asia Pacific Pte. Ltd.
January 16, 2024
We apologize for the inconvenience caused, Ganesan Selvarajan. We seek your assistance to kindly reach out to us via WhatsApp, Facebook, phone at +6012 281 8888 or email at support@drinkies.my so that we can assist you further in regards to your concern.
Kee Han Kwang
Drinkies is getting worst, bar list not update, shows available but can't redeem after purchased. Lesser and lesser bar participant.
4 people found this review helpful
Heineken Asia Pacific Pte. Ltd.
December 1, 2023
We regret any inconvenience, Kee Han Kwang. To assist you promptly, please connect with us via WhatsApp, Facebook, phone at +6012 281 8888, or email at support@drinkies.my. Your cooperation is greatly appreciated as we address your concern
Adele James
Promo codes don't work on some accounts and even though I have already updated my address it doesn't appear in the checkout page so I can't proceed with my order. And the app hangs SO MUCH, it's so slow and it takes such a long time for someone to browse, update their info or place an order. Such a shame because, most of the time, the products delivered are very good, just need to fix your app.
27 people found this review helpful
Heineken Asia Pacific Pte. Ltd.
October 24, 2020
Hi Adele, thanks for your review. We apologize for the unpleasant experience you've had using our app. We're working hard to make things better for your next visit with us. If you need any help, we're more than happy to help you via WhatsApp, Facebook or via support@drinkies.my. Cheers!